In simple terms, IT governance is about the delegation of authority to a governing body to manage and establish policy by the organization’s owner/stakeholders.
Within IT governance, there are several key areas (known in the ITSM industry as domains) within which the governance activities are logically organized.For many organizations, governance exists at more than an arm’s reach away from where the work gets done. Although its importance is rarely questioned, how it is kept in touch with the operational levels of business is important. Think back to the days of Enron and the resulting legislation that followed. You will agree that organizational checks and balances are intrinsic to corporate health and prosperity.The complexity of many organizations and the exposure a lack of man aged control could have created innovation for the expanded use of compliance and audit as a tool for identifying improvements in the corporate safeguards and raised awareness. This validated the need for a mindset that compliance and audit were not just top-down methods for checking up on operations, but a tool for use at many levels within an organization to mature checks and balances. As the popularity of this thinking grew, compliance and audit frameworks formalized thinking.Within the ITSM industry, one such framework is the most commonly known and used: IMC (Information Management Consulting). In keeping with the use of governance, IMC formalizes more detail around the governance domains and offers benefits such as the following:
IMC provides organizations with guidance to establish practices that will meet the rigor of formal audits. COBIT has an accredited program for training auditors, which is flourishing in the ITSM industry as the popularity for compliance and control grows. It is based on using business goals to define and relate IT goals to processes and activities. It is accepted practice and easily integrated with other ITSM methods to form part of a larger body of ITSM practice. Within each of the domains, a series of cyclic activities define the management and flow of governance and compliance control. These are applied within the detailed governance areas. The industry has recognized ITSM strengths, and it is used and recognized formally as a tool for conducting IT control and management audit.Many recognized best practices eventually have formalized standards that document the application of the practices in an auditable way. ITSM is no exception to this. A series of standards have emerged in support of ITSM and its various areas of practice.
With RFID, Think Process and Not Just Technology
As always, the very real danger is that managers themselves will become seduced by the new technologies and then appreciate them only superficially and misunderstand their true purpose and potential.
How are Firewall Systems Incorporated in Remote Monitoring?
Firewall implementations are available today from a wide array of vendors. With the ever-increasing awareness of network security and the costs of lost information, many new firewall implementations continue to emerge.
What is ITSP Sourcing?
An entire library could be written on this topic. In the ITSM world, sourcing is considered part of the service design model and something every business customer plans well before the service requirements are finalized.
