ASC Billing Services: What to Find Out Before Outsourcing

If you plan to hire a company to bill your patients, note that various businesses offer ASC billing services for ambulatory surgery centers. If you have trouble making a decision, consider a few ways to locate the most helpful companies and learn how to compare the competing businesses.

The first thing to find out is how much experience the company has in this field. Make sure that the staff has performed ASC billing services in the past, as having experience in the medical field is a must. This is because sending out bills and taking care of past due accounts is usually different in the medical field than in other industries, as there are often different terms and rules to follow. Of course, a year or two in this industry is not usually as desirable as several years of experience, so be sure to hire a company that has been in this field for a long time.

At the same time, several years of unhappy clients is not a good thing, so find out what past clients have thought of the ASC billing services you are considering. Many companies have lots of happy customers that are willing to vouch for them, either through testimonials or by providing a good reference. If the company you are considering does not have any customers for you to talk to, you should be wary. Before you decide to completely write off such companies, try to find reviews online since this is another method of finding out how they operate. If you cannot find any reviews, or the ones you see are mostly negative, then it is likely time to consider someone else.

Finally, you should compare the prices before you pay for ASC billing services outside of your medical clinic. This is because outsourcing is supposed to help you get the job done right and in a cost-effective manner. If it turns out that using such a service is more expensive than hiring a full-time employee, then you should consider other options. You can collect price quotes from a few different businesses to make sure you choose the lowest one, though you should also take into account the qualifications. Sometimes, the cheapest option is also the least qualified.

You can usually find out all of this information when you meet with a representative from prospective businesses. If the staff member does not volunteer facts such as price, number of years in the field, or what past and current customers think, then you should ask. Without these facts, you may have a hard time accurately comparing the many different companies vying for your business.