InterGlobe is one of the leading enterprises that offer aviation and travel related service. It is also one of the fastest growing industries in the travel, aviation and hospitality niche and it is known to offer unparalleled services.
The company has a global presence and offers diverse service. It is a known fact that tourism and hospitality industry alone have the capacity to propel the economy of the nation and put it on the path of continued development. As a matter of fact, there are plenty of nations around the world that thrive solely on its tourism and hospitality industry to fill its exchequer.
Research suggests that the upcoming year is slated to be brighter and better for the hospitality industry. The research also suggests a huge shift in the conventional trends for the year 2013. In no specific order, the hospitality industry is certain to experience the following major trends in the upcoming years:
Radical shift in the spending habits of the consumers
With the spending capacity of the customers dwindling fast, restaurants, budget hotels, economic accommodation facilities and mobile cafes are likely to see a huge increase in their income. Apart from this, economy hotels and budget restaurants, high-end luxury hotels, top-tier night clubs, premium casinos and distinguished restaurants are also set to get a massive boost in their income, owing to the rise in concentration of wealth. All the business organisations that don’t take proactive measures to reposition themselves are likely to fail miserably.
Survival of the fittest
As the smaller players in the industry begin to go down, the major players would cash-in on the opportunity to widen their business and they are expected to go on an acquisition spree. Thus, the major conglomerates like InterGlobe are likely to enter into various mergers and acquisition deals and take smaller businesses under their wings. The cash rich hotels will overtake the cash strapped ones on a global scale. Some of the locally popular restaurants, bars and cafes are expected to take an ambitious leap and risk opening a second venture. Travel companies, tour operators and leisure businesses are also likely to engage in new acquisitions or opening new ventures.
Impact of social media
Mobile and social media is slated to affect the hospitality industry in a great way. It is a known fact that these technologies are already affecting the consumer behaviour pattern and their spending habits. Social media platforms like Twitter, Pinterest, FourSquare, Facebook and mobile applications would set a tone for consumer consumption. Business establishments in the industry including nightclubs, casinos, hotels, restaurants, hotels and bars that embrace these media avenues will benefit immensely and those failing to acknowledge the changing trend will simply be left behind to expire on their own. This is where is major players like InterGlobe distinguish themselves from the ordinary businesses, the company is well aware of the changing trends and it has been adapting to the needs of the customer to provide them with quality services.
InterGlobe Complaints are misleading
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