Most organizations have taken steps and created processes for measuring and continually improving work and productivity. But there are a number of other areas within an enterprise where poor communication can compromise productivity and even create expensive problems...
Most organizations have taken steps and created processes for measuring productivity.
But organizations as well as improvement projects often become less productive without people being aware due to poor communication and poorly-run team meetings.
But beyond meetings and teleconferences, there are a number of other areas within an enterprise where poor communication creates expensive problems... and the waste might be greater than you think!
Here are some examples of costly miscommunication in business environments:
"Measuring productivity on the shop floor is relatively easy," says author and consultant Helen Wilkie. "But administrative productivity or miscommunication related costs are more difficult to gauge."
Here are a few additional cost statistics about workplace conflict, which is a common result of miscommunication or misunderstandings:
Discontinuous Improvement?
Regardless of the specific methods used, most improvement initiatives that are aimed at greater efficiency, quality, speed, or customer service have two things in common: they produce some improvement, then they peter out...Comprehensive Performance Management
We have researched the practice of performance management, and asked many business leaders how they define it and how it contributes to their organization’s continuous improvement effort; and we have concluded that effective performance management begins with the identification of what’s vital to the organization...Visual Management: A Picture is Worth...
Visual management enables a person to assess the status of the situation at a glance. Consequently, people can get far more done, more quickly, with fewer errors and without the intervention of others. Imagine… faster response time, fewer mistakes, increased safety, higher productivity!